Privacy policy
Last updated 23 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us.
Who we are
Our website address is https://ceilingcurtaintrack.asia. The website is operated by Curtain Track Company, a division of Caruso Consulting Co Ltd (Company registration (Thailand) 0765554000332), with an administration office at 380 Jln Besar, Singapore 209000. We handle personal data in line with the Personal Data Protection Act 2012 (PDPA) of Singapore.
What we collect and why
When you place an order or contact us, we collect your name, email address, phone number, delivery address, the products you order and any messages you send us. We use this to take payment, deliver your order, send order and tracking emails, answer your questions, handle returns and keep the business records we are required to keep.
We also collect technical information, such as your browser type and pages visited, to run and protect the website. Analytics only load if you accept them (see Cookies below).
Payment details
Card payments are entered directly with Stripe, and PayPal payments with PayPal. We do not see or store your full card number. Please never send card details by email, chat or our forms.
Who we share information with
We share only what is needed with the providers that help us run the store: payment providers, website hosting, order storage and fulfilment, email delivery, delivery companies, customer support, and the chat assistant on our website. Some of these providers, and parts of our business, are located outside Singapore (including in Thailand and other countries where our providers operate). Where personal data is transferred overseas, we take reasonable steps to make sure the recipient protects it to a standard comparable to the PDPA.
Cookies and marketing
Your cart and delivery choice are saved in your browser so they stay in place between pages. Google Analytics 4 (measurement ID G-TXCN50XB5Y) loads only after you accept it in the cookie banner, and you can change your choice at any time using Cookie settings in the footer. See our Cookie Policy.
We only send marketing emails to customers who have agreed to receive them, in line with the Spam Control Act 2007. Each email identifies us and includes a working way to unsubscribe, and we act on unsubscribe requests promptly.
Embedded content from other websites
Some pages include content from other websites, such as videos and forms. That content behaves as if you visited the other website, which may collect data about you, use cookies and track your interaction with it.
How long we keep your data
We keep personal data only as long as we need it for the purposes above and for our legal and business record obligations, such as order, tax and accounting records. When we no longer need it, we delete it or anonymise it.
Your rights under the PDPA
You can ask for a copy of the personal data we hold about you, ask us to correct it, or withdraw your consent to our use of it. We may need to confirm your identity first, and some requests may be limited where the law requires us to keep records. Email theteam@customersupport.care and we will respond within a reasonable time.
Security
We take reasonable steps to protect personal data from misuse, loss and unauthorised access. No online service is completely risk-free, so please contact us straight away if you think your information has been misused.
Privacy questions and complaints
Email theteam@customersupport.care with any privacy question or complaint. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Personal Data Protection Commission (PDPC).